Contact us at coinsforgoods@gmail.com or book an appointment through the client support section to speak with a real person if you can't find an answer to your question
To make a purchase, follow the two-step process outlined on the 'How to Buy?' page. For a comprehensive guide, watch the video. Select your desired product/s from the third-party webpage, send us the total cost along with a $20 fee, and fill out the form with the transaction hash, purchase URL, product details, and the preferred delivery address.
We accept payments in USDC and USDT via the Polygon chain.
Delivery times are dependent on the product provider. We do not interfere with the supply chain, facilitating direct delivery from the provider to you. For instance, if you choose to purchase an item from Amazon with a two-day delivery timeframe, you can expect to receive your product within two days.
Once your order is processed, you'll receive a confirmation email with a tracking number to monitor the status of your shipment.
Certainly! Our customer service team is available Monday through Friday within the time slots listed on the appointment section of the website. You can reach out to us by clicking the pop-up in the lower right corner, sending an email to coinsforgoods@gmail.com, or scheduling a video call with a live representative through our 'Client Support' section.
Yes, returns are exclusively managed by the third-party provider or the original store. CoinForGoods acts as an intermediary and does not directly accept returned items. We assist in facilitating the claim process on your behalf. Upon receiving the refund from the provider, we will process the reversal of your transaction, applying a $20 fee to the refunded amount.
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